Delivery Information

Deliveries and Tracking Your Order

Our aim is to dispatch your order as quickly and efficiently as possible. Typically, all orders are dispatched within 1–2 business days from the time you place your order on our website. Most products listed are held in stock and available for immediate shipment. If an item happens to be out of stock or delayed, we will contact you directly to advise on the expected delivery timeframe and to offer alternatives if necessary.

Once your order is dispatched, you will receive an email with your tracking number and a direct link to the courier’s tracking service. 

We work with a trusted network of delivery partners including An Post, and DPD for deliveries within Ireland and the UK, and FedEx for international orders. These couriers provide fully tracked services with reliable delivery timelines.

Shipping Costs & Delivery Times by Region

Below is a summary of standard delivery charges, estimated delivery times, and the minimum order values required for free shipping:

Standard Deliveries

* Normal Delivery times in addition to time for Order Dispatch (1-2 days)

 

** Free Standard Deliveries

 

Additional Delivery Information

Delivery Days: Couriers deliver Monday to Friday, excluding public holidays.

PO Boxes: Please note that FedEx does not deliver to PO Boxes or APO addresses. If you require delivery to a PO Box, please contact us and we’ll work with you to arrange an alternative solution.

High-Value Orders (USA): If your order shipping to the United States exceeds $2,500, FedEx may contact you after dispatch to complete a simple customs clearance form. This does not involve additional costs.

Split Shipments: In some cases where an order is sent in multiple parcels, you will receive tracking information for each shipment.

Customer Service: If you have any questions regarding shipping, tracking, or need assistance with your delivery, please don’t hesitate to contact our customer care team at info@houseofireland.com

 

Shipping to the USA

Delivery to the USA is US $25 with Fedex. Delivery times are between 4-5 days from the date of despatch, although faster delivery times are available with an express service.  USA delivery is complimentary on orders over US$ 250.

Shipping to the UK – Brexit & Tariffs

We are pleased to continue serving our valued customers in the United Kingdom following the UK's departure from the European Union.

Custom Duties

Goods under £135 are exempt from customs duty

2.5% Customs Duty applies to gift shipments valued £135–£630, although individual commodity codes may attract lower duty rates

Variable Duty is applied to gifts valued in excess of £630 - duty is determined by the item’s commodity (tariff) code and origin.

Most UK deliveries arrive within 2–4 business days from the date of dispatch.

Our team takes care to ensure your order will pass seamlessly through customs. If there are ever any issues or delays, we are here to assist and will liaise with our shipping partner on your behalf.

If you have any questions regarding Brexit-related shipping, feel free to reach out to our customer care team at info@houseofireland.com